“Coming together is a beginning. Keeping together is progress. Working together is success.” Henry FordMangers make the mistake of assuming that a team is formed by bringing people together to work on the same projects or workspaces. Even if a group of people works in cooperation, are in constant interaction with each other, remain highly motivated and deliver good results does not necessarily make them a team. A real team has a strong sense of mutual commitment, which creates synergies, thus generating performance greater than the sum of the performance of its individual members (known as Gestalt theory).
“The way a team plays as a whole determines its success. You may have the greatest bunch of individual stars in the world, but if they don't play together, the club won't be worth a dime.” Babe RuthIf you want to build a team, the real thing, it takes time. First, you will need to establish a team-oriented culture in your company.
The best way to start is by working on the trust among members. As a manager you must ensure that your members learn the following basic points to build trust:
- Be consistent: Trust is based on pattern recognition. People need to observe a constant behavior to have clear expectations about you, to be able to trust you. That's why when we play with others, we learn to trust them.
- Keep it real: Do not pretend to have all the answers, if you do not know something, say so. This will give more value to your word, so that when you claim to be able to help, people know they can count on you.
- Stop the drama: Because of your emotional volatility, others will refrain from relaying on you when there are problems.
- Be reliable: If you make a Commitment, stick to it.
- Respect: every argument, discussion, debate and, etc., must remain within the boundaries of respectful communication.
Foster Open Communication
Encourage open communication environment where everyone can express their opinion, contribute to a discussion is critical to a company. Open communication fosters the creative and problem-solving capability of a company, as it allows refining ideas and finding multiple solutions. Therefore, staff should be encouraged to participate and contribute to the discussions, arguments, debates, and even to challenge others' ideas freely. However, these should always be kept within the limits of respectful communication. In addition, supervisors, managers and owners must be open to listen to the needs of the staff, assist them, and follow up how team building efforts can be enhanced.
A common vision for all team members is essential for team building and organizational success. The objectives of our company must be supported by all team members, thus it is extremely important that all members clearly understand their individual roles and responsibilities, and how their efforts are feeding into the larger objectives. Moreover, you need to create mutual accountability where the team holds itself accountable not only for what is achieved individually but as a collective. Likewise, you need to prevent that one person's goals conflict with another's, or they won’t work as a team, given that the success of one undermines the other.
“Individually, we are one drop. Together, we are an ocean.” Ryunosuke Satoro
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